How to Authorize Debicheck Mandates on the Capitec App

In recent years, the rise of fraudulent debit orders has been a growing concern for many South Africans. Scams and unauthorized transactions have left individuals seeking a more secure and reliable way to manage their financial affairs. In response to this challenge, Debicheck has emerged as a vital solution, allowing all South African banks to verify debit orders before processing them. This additional layer of security ensures that your money remains protected from unauthorized transactions.

This guide will specifically focus on how to authorize Debicheck mandates within the Capitec app, providing a step-by-step explanation of the process. Moreover, we will explore alternative methods for approving debit orders for those who may not have access to the app. With this information, you’ll have the knowledge and tools to safeguard your financial interests effectively.

How to Authorize Debicheck on the Capitec App

Here is a detailed walkthrough of the steps required to approve Debicheck mandates using the Capitec app:

  1. You will receive a notification on your mobile device, alerting you to a pending Debit order that necessitates your approval.
  2. Access the Capitec app on your smartphone.
  3. Upon logging in, a message will appear, notifying you of a pending Debicheck mandate.
  4. You have the option to either accept or decline the mandate, depending on your preference.
  5. If you choose to approve, the app will prompt you to select the specific mandate you wish to authorize.
  6. Confirm your approval by selecting “Approve.”
  7. Enter your remote PIN as an added layer of security and confirm your decision.
  8. You will receive a notification confirming that the Debicheck mandate has been successfully approved, ensuring your financial peace of mind.

Alternative Methods for Debit Order Approval with Capitec

While the Capitec app provides a convenient way to approve debit orders, not everyone may have access to it. In such cases, you have a couple of alternative options:

  1. Visit your nearest Capitec branch to approve the mandate in person. For added security, you can use your fingerprint for verification.
  2. Alternatively, you can contact Capitec at 0860 10 2043 to approve your debit orders. You will be connected with a knowledgeable agent who will assist you in either approving or declining the debit orders, ensuring your financial control remains in your hands.

With these various approval methods, you can enjoy the flexibility and peace of mind that comes with securing your financial transactions through Debicheck, whether through the Capitec app or alternative approaches. Your financial security is in your hands, no matter which method you choose.